EFEKTIVITAS ALTERNATIF PENYELESAIAN SENGKETA SEBAGAI UPAYA PENYELESAIAN SENGKETA FRANCHISE (WARALABA)

Abstract

The demands of the business world in the era of globalization are increasing, especially related to the resolution of disputes or business conflicts. Therefore, business people try to use alternative dispute resolution rather than the judiciary. An example is a franchise business contract (franchise) that is in preparation part of the time asking for investigation. This is because the judiciary should be able to play its role in resolving various business conflicts, but in reality it is not as expected by business people. Therefore, this alternative dispute resolution institution can be considered as an option and is considered more effective in various aspects of business dispute resolution. There are advantages that can be obtained if you choose dispute resolution through Alternative Dispute Resolution, namely this model is a formality, saves time and also costs in resolving disputes.