PENGARUH STRES KERJA DAN MOTIVASI TERHADAP KINERJA KARYAWAN DENGAN MEDIASI VARIABEL KEPUASAN KERJA

Abstract

Human resource management (HR) has a vital role in driving the progress and sustainability of a company because it can affect employee performance. Of the many determinants of employee performance, work stress and motivation are internal factors of a person that are considered the most important in influencing the quality of the individual’s work. This research is a quantitative study that aims to evaluate the relationship between work stress, motivation, job satisfaction and employee performance. The population of this study were the employees who worked at the X hospital in South Jakarta with a samples of this research was 127 nurses who were selected using quota sampling technique. The results of data analysis using PLS-SEM shows that work stress has a negative effect on job satisfaction and employee performance, motivation has a positive effect on job satisfaction and employee performance. Then, job satisfaction mediates the effect of motivation on employee performance, but doesn’t mediate the effect of job stress on employee performance.