PENILAIAN KINERJA MENGGUNAKAN METODE KEY PERFORMANCE INDICATOR PADA INPUT DATA SAP

Abstract

PT Perkebunan Nusantara VIII is a state-owned enterprise engaged in agro-industry in West Java, as well as optimizing the utilization of the company's resources. PTPN VIII's business activities start from the basis of plant cultivation, management/production, and sales of tea, rubber and palm plantation commodities. PTPN VIII manages business units/plantation spread across West Java. Among them there are 28 offices/plantation in 11 districts in West Java. The activities of each business unit/plantation managed by PTPN VIII are documented through the System Application and Product in Data Processing (SAP). In accordance with the duties and roles of the ERP sub-section, performance appraisal using the Key Performance Indicator method is used to present the achievement of Human Resources performance. The results of these measurements will be used as evaluation material to improve the performance of each plantation. Based on the calculations that have been made, there are 15 offices/plantation that have an average document delivery time of more than 1 day. At 12 offices/plantation have averages in the normal range. It was concluded that the majority of the total 28 offices had performance below the provisions, namely 3.64 days/document and tended to perform less well.