KNOWLEDGE MANAGEMENT WITH ORGANIZATIONAL RESILIENCE AND INNOVATION

Abstract

This research is aimed at understanding the influence of knowledge management on organizational resilience and innovation. The background of this research is the issue of organizational culture in knowledge sharing, distribution and access to knowledge, company planning and readiness in facing crises, innovation in company employee performance, increasing employee productivity and management support in efforts to improve the quality of employee performance. A survey was used as research method, with online questionnaires to 100 company leaders at least at manager level who were randomly selected based on availability at media companies in Jakarta. Data analysis was conducted in this research using the Statistical Package for the Social Sciences (SPSS27) software. The findings showed a positive and significant relationship of knowledge management and organizational resilience and innovation. Specifically, knowledge acquisition, knowledge storage, knowledge sharing, and knowledge utilization were proven to have a positive and significant influence on organizational resilience and innovation. Therefore, it was concluded that knowledge management, especially knowledge acquisition, knowledge storage, knowledge sharing and knowledge utilization, increased organizational resilience and innovation in media industry companies in Jakarta.