IMPLEMENTASI KEBIJAKAN TENTANG PERALIHAN PENGELOLAAN TERMINAL TIPE-A DARI DINAS PERHUBUNGAN KOTA MALANG KE KEMENTERIAN PERHUBUNGAN DIREKTORAT JENDERAL PERHUBUNGAN DARAT (Studi Pada Terminal Tipe A Arjosari Kota Malang)

Abstract

Transportation is one of the accommodations in increasing the economic growth of a region, improving the quality of public transportation is also one of the efforts to create transportation with friendlier services to passengers that focuses on safety and reducing the use of private vehicles. One form of improving public transportation is good terminal management, therefore there is a view of terminal management as a form of improving the quality of terminals in providing services to passengers. This research itself uses a descriptive approach with qualitative methods with data management using technical triangulation and source triangulation. This research also uses George Edward III as a grand theoretical analysis. The results of this research show that the implementation of the transition policy for managing Type A terminals by the Department of Transportation to the Ministry of Transportation, Directorate of Land Transportation has generally gone well, although there are still various obstacles, such as the presence of brokers, and poor understanding of system management by the public. adequate but the reliability of the terminal apparatus/officers is able to maximize the implementation of this policy. Supporting and inhibiting factors in the implementation of the Type A terminal management transition policy by the Transportation Service to the Ministry of Transportation, Land Transportation Directorate. Supporting factors include: having sufficient human resources, good infrastructure, control, supervision, management and data collection running well.