PERAN KEPEMIMPINAN TRANSFORMASIONAL PADA KINERJA DAN ORGANIZATIONAL CITIZENSHIP BEHAVIOR KARYAWAN: MEDIASI ORGANIZATIONAL IDENTIFICATION DAN WORK ENGAGEMENT DI PT BINA SAN PRIMA

Abstract

Business competition in Indonesia is growing and competitive which encourages companies to maintain and improve their performance in order to have a competitive advantage so that they are able to compete with other companies in certain industrial sectors. At the same time, in producing good organizational performance, companies demand job performance and organizational citizenship behavior (OCB) that can maintain and improve organizational performance. This raises the question of how employee performance and employee OCB behavior are influenced by factors that are predicted to have an influence. Therefore the purpose of this paper is to examine whether the relationship of transformational leadership on job performance and employee OCB and the impact of organizational identification and work engagement and proactive personality on the relationship. To conduct research on this relationship, direct relationship calculations, mediation and moderation were carried out on 56 employees representing 44 branches of PT Bina San Prima spread throughout Indonesia using the SEM method. The results of the study confirmed the relationship between transformational leadership and job performance and employee OCB not mediated by organizational identification and work engagement variables. This research also shows that proactive personality does not strengthen or weaken the relationship between transformational leadership and organizational identification and work engagement. However, it has been successfully demonstrated that there is a direct and positive relationship between transformational leadership and employee OCB.