KETERBATASAN DAYA PAKSA REKOMENDASI OMBUDSMAN REPUBLIK INDONESIA DALAM SISTEM PENGAWASAN ADMINISTRASI: ANALISIS TERHADAP LEGAL UNCERTAINTY DALAM PENANGGULANGAN MALADMINISTRASI

Abstract

This study seeks to examine the recommendations of the Ombudsman of the Republic of Indonesia and their consequences for legal clarity in addressing maladministration, with a focus on their limitations in terms of coercive authority. The Ombudsman is an important external watchdog for public service delivery; they can accept complaints from the public, investigate them, and then make recommendations on suspected cases of maladministration. Analysed qualitatively by literature review, this study employs a normative juridical method with a statutory and conceptual approach. Even if the Ombudsman's recommendations are normatively required, the outcomes show that the reported agency lacks the necessary executive authority and a good system to punish noncompliance. This could lead to a lack of clarity in the law and make it harder to keep public service providers accountable for misconduct in administration. In order to enhance the process of putting the Ombudsman's recommendations into action, we need to refine regulations, make administrative compliance higher, and establish a stronger system of follow-up. This will help us achieve accountable and transparent governance that is focused on protecting community rights.